Privacy Policy
Last updated: August 12, 2025
This Privacy Policy (“Policy”) explains how Villa LeMar, Rogač 15, 21320 Baška Voda, Croatia (“Villa LeMar”, “we”), collects, uses, and manages your personal data when you visit our website https://www.villa-lemar.com and/or use our accommodation services. Villa LeMar is the data controller under the GDPR.
If you wish to contact us about this Policy or your personal data:
Name: Villa LeMar (Baška Voda)
Address: Rogač 15, 21320 Baška Voda, Croatia
Phone: +385 98 954 6606
Email: lemar.baskavoda@gmail.com
Web: https://www.villa-lemar.com
How and when do we collect your personal data?
We collect personal data for: uniquely identifying users; properly delivering services; processing inquiries via online forms and providing technical support; analysis, improvement, and research; security, fraud detection and prevention; risk assessment and user authentication; business analytics; and (with your consent) marketing and communications.
When you visit our website we may process, for example: first and last name, IP address, and email address (if you enter it). Some data are collected automatically: language settings, approximate location (based on IP), device and operating system settings/type, user agent (browser version), time of use, requested URL, status codes, and basic diagnostics (visit/reservation).
Data collected directly from you: when you submit a form (e.g., reservation, service inquiry), we may request additional data needed to process your request. Fields marked as mandatory are required; without them we cannot complete the requested action. Before submitting data, you are required to read this Policy and accept its application.
Who we share data with: to deliver our services, our trusted partners (e.g., accounting, IT/hosting support) may have access strictly under our instructions and suitable data processing agreements, and competent public authorities where required by law. We maintain required records of processing activities.
We do not use your personal data for marketing purposes unless you explicitly give us consent (e.g., to receive information about offers/promotions).
-Legal bases for processing
Contract/pre-contractual steps (Art. 6(1)(b) GDPR) – handling inquiries and reservations, providing services.
Consent (Art. 6(1)(a) GDPR) – sending marketing messages, non-essential cookies.
Legitimate interests (Art. 6(1)(f) GDPR) – system security, abuse prevention, basic statistics.
Legal obligation (Art. 6(1)(c) GDPR) – e.g., accounting and tax regulations.
-Cookies
We use necessary cookies for the site to function. Analytical and marketing cookies are set only after your consent (via the settings banner). You can later change your decision through the “Cookie settings” link in the footer. For more details, see our Cookie Policy.
-Data retention
We retain data only as long as necessary to fulfill the purposes of processing or as required by applicable laws.
Processing based on consent lasts until consent is withdrawn.
In the event of legal proceedings, we may retain data until the proceedings end and the periods for legal remedies expire.
Legally required records are kept for the periods prescribed by law.
-Security
We apply reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or loss of data. Access is limited to authorized persons and contracted processors under appropriate agreements.
-Your rights
Under the GDPR you have the right to: access and obtain a copy of your data; rectification of inaccurate or outdated data; erasure (“right to be forgotten”) under the prescribed conditions; restriction of processing; objection to processing based on legitimate interests; and data portability (where processing is based on consent or contract and carried out by automated means).
To exercise your rights, contact us at lemar.baskavoda@gmail.com or by phone at +385 98 954 6606. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
-Other websites
Our website may contain links to external sites with their own privacy policies. We are not responsible for the practices of those sites—please review their policies separately.
-Changes
We may update this Policy from time to time to reflect legal and/or technical changes. The new version will be published on this page with the update date.
Contact – Villa LeMar, Baška Voda
Rogač 15, 21320 Baška Voda, Croatia
Tel: +385 98 954 6606
Email: lemar.baskavoda@gmail.com
Web: https://www.villa-lemar.com